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Question: |
Can I really create and track an unlimited amount of campaigns with TrackNetPro?
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Answer: |
Yes, there are no limitations to the amount of tracking nets or campaigns that you can create within your account when using TrackNetPro. Once you have purchased our services and your account is created you can create as many campaigns as you wish.
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Question: |
How much does an account with TrackNetPro cost?
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Answer: |
The cost to establish an account with TrackNetPro is $29.95 and your account is created instantly. Once your account is created, you will be billed at a rate of $29.95 per month for your account to remain active, and you can cancel at anytime.
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Question: |
I completed my purchase but did not receive a confirmation email, now what?
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Answer: |
If you did not receive a confirmation email, you still have immediate access to your account. Simply go to our login page and enter the email address that you used to purchase our services through ClickBank and your ClickBank receipt as your password and you will be able to login.
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Question: |
Are there any hidden fees or charges with TrackNetPro's services?
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Answer: |
Absolutely not. There are no hidden fees or charges related to TrackNetPro's services. Our 30 day trial is just $5.00 allowing you access to our services, and then a flat rate of $17.95 per month if you wish to continue services with TrackNetPro regardless of how many campaigns you create and track with our system.
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Question: |
I lost my TrackNetPro login details, how can I retrieve them?
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Answer: |
If you have lost your login details to access your account, you can retrieve them quickly by email. Simply use our retrieve function to have your login details sent to you immediately by Clicking Here.
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Question: |
How do I cancel my account with TrackNetPro and stop billing?
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Answer: |
If you wish to cancel your account with TrackNetPro, simply cancel your subscription payment through PayPal by Clicking Here. Once you cancel your subscription payment through PayPal, you will not be able to access your account and campaigns after your final paid month is completed.
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Question: |
It says that I have been banned from my account when I login, why?
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Answer: |
If your account states that you are currently banned from using our services, one of two things has happened. First - you have cancelled your monthly payments through ClickBank which will deny you access to your account. Second - you have violated our ANTI SPAM POLICY in which we do not tolerate any spam from account holders who are using our services.
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Question: |
I cancelled my account and now I can't log back in to my account, why?
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Answer: |
If you have cancelled your monthly payment, requested a refund or if we have received a chargeback in relation to your account, your account will be deleted immediately from our system. Once an account has been cancelled you will not have access to our services.
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Question: |
Can I let other people use my account to track their campaigns?
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Answer: |
Multiple users within one account is strictly forbidden with TrackNetPro's services. Accounts allowing multiple users to build and access campaigns will be terminated immediately and the users will be banned from using our services.
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Question: |
Do your on-the-fly landing pages require me to have a hosting account?
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Answer: |
No, you do not need to have your own separate hosting account when creating on-the-fly landing pages with TrackNetPro. All landing pages are stored within our system and assigned their own TrackNetPro dedicated url within your campaign.
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Question: |
To track conversions do vendors need to be connected to TrackNetPro?
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Answer: |
To track conversions properly with any tracking service, vendors will need to be connected with TrackNetPro which is a very simple integration process. Vendors just need to follow the simple steps to connect with TrackNetPro as shown on our "Vendor's" page.
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Question: |
How long will my statistics for all of my Campaigns remain on TrackNetPro?
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Answer: |
Your complete statistics for all of your Campaigns will remain within the TrackNetPro system for a period of 12 months. It is recommend that you should download your campaign reports on a monthly basis and save them to your computer if you wish to access statistics from your campaigns that end up dating back longer than 12 months.
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Question: |
Am I able to download statistic reports for each of my campaigns that I create?
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Answer: |
Yes, all statistics related to each campaign that you create and track will have reports available for downloading allowing you to compare your campaign's statistics, ROI analytics, conversions, etc. against other campaigns.
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Question: |
Does TrackNetPro offer any type of affiliate or partnering program?
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Answer: |
Yes, we do offer a very lucrative affiliate program with TrackNetPro, and once you create your account with TrackNetPro you are automatically included with our affiliate program. To see all the details on our affiliate program just view our affiliate page by Clicking Here.
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Question: |
When does TrackNetPro pay out commissions to their affiliates?
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Answer: |
All affiliate commissions are paid on between the 15th and the 20th of each month for the previous month's earnings. This grace period is set to protect our affiliate payouts against chargebacks and refunds which may occur against affiliate commissions.
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Question: |
Do affiliates have an option on how to receive their commissions from TrackNetPro?
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Answer: |
Affiliates have two options to receive their affiliate commissions which include receiving a check by mail or having their affiliate commission deposited directly into their PayPal account. Affiliates are able to pick the option they would like to use to receive their commissions under their "Account Details" located at the top menu bar in their account.
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Question: |
Besides online support, do you offer phone support with TrackNetPro?
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Answer: |
At this time we currently do not provide phone support with TrackNetPro as to help keep the cost of our services low. However, our online support system is quick and easy to operate and most support questions are answered usually within a 24 hour period during normal business days. We take a lot of pride in our online support system for TrackNetPro and also realize that the assistance you need is very important so we will continue to do our best to serve you as fast as possible.
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Question: |
Who can answer a question that is not listed in the questions section?
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Answer: |
If you have a question that is not listed within the help section, contact support using the online support form by Clicking Here.
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